Increasing power and taking a lead - What are practitioners really doing? Empirical evidence from European communications managers / Incrementar el poder y asumir el liderazgo - ¿Qué hacen realmente los profesionales? Evidencias empíricas sobre los gestor

Autores/as

  • Ángeles Moreno Universidad Rey Juan Carlos
  • Piet Verhoeven University of Amsterdam
  • Ralph Tench University of Leeds
  • Ansgar Zerfass University of Leipzig

DOI:

https://doi.org/10.5783/revrrpp.v4i7(ene-jun).264

Palabras clave:

Relaciones públicas, comunicación organizacional, poder jerarquico, poder social, toma de decisiones, liderazgo, profesionales de relaciones públicas y gestión de comunicación, departamentos de comunicación.

Resumen

The aims of the paper and presented research are to monitor trends in communication management and to evaluate specific topics that include decision-making style, leadership style, role enactment and the power of communication departments in Europe.

 

This paper is based on data from the European Communication Monitor (ECM) annual research, the most comprehensive analysis of communication management worldwide. The ECM is an annual research project conducted since 2007. The ECM 2011 collected quantitative data through an on-line survey from 2,209 participating professionals from 43 European countries, with representation of every European region.

This paper presents original connections about previous theory and offers empirical evidences about vertical and horizontal power of communication departments into organizations. On despite of the limitations of a self-reported survey, these evidences open new directions or research on hierarchical and social dimensions of power.

The aim of this paper is to deepen the understanding of the power of communication management in organizations. Concretely, the paper aims to develop knowledge and understanding about horizontal and vertical power and the relationships established between these dimensions of power and strategic roles, decision-making and leadership styles that communicators play.

The paper presents original ideas by critiquing and re-focussing the literature and theory of power and leadership in organizations. The paper also presents new empirical data to support these arguments.

 

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

Piet Verhoeven, University of Amsterdam

Ass. Professor

Ralph Tench, University of Leeds

Professor

Ansgar Zerfass, University of Leipzig

Professor

Citas

Althusser, L. (1971): Ideology and ideological state apparatuses. In L. Althusser. Lenin and Philosophy and Other Essays. London: New Left Books.

Berger, B. K., & Meng, J. (2010). Public relations practitioners and the leadership challenge. In R. L. Heath (Ed.), The SAGE handbook of public relations (pp. 421-434). Thousand Oaks, CA: Sage Publications.

Berger, B. K., & Reber, B. H. (2006). Gaining influence in public relations: the role of resistance in practice. Mahwah, NJ: Lawrence Erlbaum Associates.

Berger, B. K., Reber, B. H., & Heyman, W. C. (2007). You can’t homogenize success in communication management: PR leaders take diverse paths to top. International Journal of Strategic Communication, 1(1), 53-71.

Berger, B.K. (2007). Public relations and organizational power. In E. L. Toth (Ed.) The future of excellence in public relations and communication management: Challenges for the next generation (221-234), Mahwah, NJ: Lawrence Erlbaum.

Cameron, G.T. Sallot, L.M. & Curtain, P.A. (1997). Public Relations and the production of News: A Critical Review and Theoretical Framework. Communication Yearbook, 20, 111-155.

Cho, S. (2006). The Power of Public Relations in Medai Relations: A National Survey of Health PR Practitioners, Journalism and Mass Communication Quarterly, 83 (3), 563-580.

Choi, Y., & Choi, J. (2009). Behavioral dimensions of public relations leadership in organizations. Journal of Communication Management, 13, 292-309.

Ernest, R.C. (1985). Corporate cultures and effective planning. Personnel Administrator, 30 (3), 49-60.

Foucault, M. (1980). Power/knowledge. Brighton: Harvester.

Freidson, E. (1983). The theory of professions: State of the art. In R. Dingwall and O. Lewis (Eds.), The sociology of the profession: Lawyers, doctors and others (pp. 19-37). London: The Macmillan Press.

Gramsci, A. (1991). Gli intellettuali e l’organizzazione della cultura, Roma: Ed. Riuniti, [1st edition 1975].

Grunig, J.E. & Hunt, T. (1984). Managing Public Relations. Fort Worth: Holt, Rinehart and Winston.

Heath, R. L. Motion, J. and Leitch, S. (2010). Power and Public Relations. Paradoxes and Programmatic Thoughts. In R.L. Heath. The Sage Handbook of Public Relations (pp. 191-204), Thousand Oak, CA: Sage Publications.

Heath, R.L. Motion, J. and Leitch, S. (2010). Power and Public Relations. Paradoxes and Programmatic Thoughts. In Heath, R.L. The Sage Handbook of Public Relations, (pp. 191-204). Thousand Oaks CA: Sage. Publications.

Hickson, D.J., Hinings, C.R., Lee, C.A., Schneck, R.E., & Pennings, J.M. (1971). A Strategic Contingencies’ Theory of Intraorganizational Power. Administrative Science Quarterly, 16 (2), 216-229.

Lauren, M.M. & Dozier, D.M. (1992). The missing link: The public relations manager role as mediator of organizational environments and power consequences for the function, Journal of Public Relations Research, 4, 205-220.

Lurati, F., & Eppler, M. (2006). Communication and Management: Researching Corporate Communication and Knowledge Communication in Organizational Settings. Studies in Communication Sciences, 6 (2), 75-98.

Meng, J. & Berger, B.K. (2011). Strategic Leadership in Public Relations: Dimensions, Measurement, and Validation. Paper presented at the 13th Annual International Public Relations Research Conference Miami, Florida.

Meng, J., & Berger, B. K. (2010). Cultural influence on the perceptions of effective leadership in public relations. Paper presented at the 60th Annual Convention of the International Communication Association, Singapore.

Moreno, A. (2004) Crítica de la publicidad y su discurso. Fundamentos de la crítica de la comunicación publicitaria desde la línea de la eficacia a la publicidad como cultura. Salamanca: Cervantes.

Moreno, A. (2007). El discurso de la identidad de la televisión pública. Aproximación histórica a la autopromoción de Televisión Española como sistema de comunicación corporativa, comercial y política. Telos, 71, 11-30.

Pfeffer, J. (1992). Understanding Power in Organizations. California Management Re- view, 34 (2), 29-50.

Pieczka, M., & L'Etang, J. (2001). Public relations and the question of professionalism. In R. L. Heath (Ed.), Handbook of public relations (pp. 223-235). Thousand Oaks, CA: Sage Publications.

Plowman, K.K. (1998). Power in conflict for public relations. Journal of Public Relations Research, 10, 237-261.

Reber, B. H. & Berger, B.K. (2006). Finding influence: examining the role of influence in public relations practice. Journal of Communication Management, 10 (3), 235-249.

Salancik, G.R., & Pfeffer, J. (1974). The Bases and Use of Power in Organizational Decision Making: The Case of a University. Administrative Science Quarterly, 19 (4), 453-473.

Smudde, P.M. & Courtright , J. L. (2010) Public Relations and power. In R.L. Heath (Ed.), The Sage Handbook of Public Relations, (pp. 177-190). Thousand Oak CA: Sage Publications.

Swerling, J., Thorson, K., & Tenderich, B. (2012). GAP VII: Seventh Communication and Public Relations Generally Accepted Practices Study – Full Report. Los Angeles, CA: USC Annenberg School of Communication, Strategic Communication and Public Relations Center. Available at www.annenberg.usc.edu/scprc.

Van Ruler, B., & Verčič, D. (2005). Reflective communication management: Future ways for public relations research. Communication Yearbook, 29, 239-273.

Verčič, D. & van Ruler, B., (2004). Public Relations and Communication Management in Europe. Berlin: Mouton de Gruyter.

Verčič, D., van Ruler, B., Bütschi, G, & Flodin, B. (2001). On the definition of public relations: a European view. Public Relations Review, 27 (4), 373-387.

Werder, K. P., & Holtzhausen, D. (2009). An analysis of the influence of public relations department leadership style on public relations strategy use and effectiveness. Journal of Public Relations Research, 21(4), 404-427.

Werder, K.P., & Holtzhausen, D. (2009). An Analysis of the Influence of Public Relations Department Leadership Style on Public Relations Strategy Use and Effectiveness. Journal of Public Relations Research, 21 (4), 404-427.

Werder, K.P., & Holtzhausen, D. (2011). Organizational Structures and Their Relationship with Communication Management Practices: A Public Relations Perspective from the United States. International Journal of Strategic Communication, 5 (2), 118-142.

Zerfass, A. (2008). Corporate Communication Revisited: Integrating Business Strategy and Strategic Communication. In A. Zerfass, B. van Ruler & K. Sriramesh (Eds.), Public Relations Research. European and International Perspectives and Innovations (pp. 65-96). Wiesbaden: VS Verlag für Sozialwissenschaften.

Zerfass, A., Moreno, A., tench, R., Vercic, D., & Verhoeven, P. (2008). European Communication Monitor 2008. Trends in Com- munication Management and Public Relations – Results and Impli- cations. Brussels, Leipzig: EUPRERA, University of Leipzig.

Zerfass, A., Tench, R., Verhoeven, P., Verčič, D., & Moreno, A. (2010). European Communication Monitor 2010. Status Quo and Challenges for Public Relations in Europe. Results of an Empirical Survey in 46 Countries. Brussels: EACD, EUPRERA.

Zerfass, A., Verhoeven, P., Tench, R., Moreno, A., & Verčič, D. (2011). European Communication Monitor 2011. Empirical Insights into Strategic Communication in Europe. Results of an Empirical Survey in 43 Countries. Brussels: EACD, EUPRERA.

Descargas

Archivos adicionales

Publicado

2014-05-30

Cómo citar

Moreno, Ángeles, Verhoeven, P., Tench, R., & Zerfass, A. (2014). Increasing power and taking a lead - What are practitioners really doing? Empirical evidence from European communications managers / Incrementar el poder y asumir el liderazgo - ¿Qué hacen realmente los profesionales? Evidencias empíricas sobre los gestor. Revista Internacional De Relaciones Públicas, 4(7(ene-jun), 73–94. https://doi.org/10.5783/revrrpp.v4i7(ene-jun).264