Explorando el papel de las Relaciones Públicas y la Comunicación en los Museos

Autores/as

DOI:

https://doi.org/10.5783/revrrpp.v13i25.810

Palabras clave:

Relaciones públicas, comunicación, medios sociales, análisis bibliométrico, museos

Resumen

Los museos nacen de la necesidad de conservar el patrimonio histórico en un espacio donde poder investigar y difundir conocimiento. La evolución de la comunicación de los museos, junto con el uso de las nuevas tecnologías o nuevas formas de comunicación, han supuesto un hito sin precedentes entre los museos y sus públicos, pues les permite establecer interacciones, contribuyendo al desarrollo de un mayor conocimiento de las demandas culturales de los visitantes de los museos. Las redes sociales, los blogs o los medios sociales móviles entran dentro de esta nueva forma de comunicar, siendo utilizadas por los museos para ampliar su difusión y dar a conocer sus actividades. El uso de estas redes ha creado espacios más amplios y museos más abiertos. Por ello, los medios sociales están siendo ya utilizadas por los museos para ampliar su difusión y dar a conocer sus actividades, siendo esto un uso claro de lo que se conoce como “museo 2.0”. Este trabajo de investigación lleva a cabo un estudio bibliométrico desde 1976, primer año en que se detectan publicaciones en este ámbito. Se han identificado 64 publicaciones en las bases de datos, Web of Science Core Collection y Scopus mostrándose un mapeo de redes de autoría, citación y co-ocurrencia de palabras clave o la interrelación científica entre organizaciones y países.

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Biografía del autor/a

Ainhoa del Pino Rodríguez-Veras, Universidad de Málaga

Doctoranda en el program de doctorado Interuniversitario de Turismo de la Universidad de Málaga. 

Carlos de las Heras Pedrosa, Universidad de Málaga

Profesor catedrático en el departamento de Comunicación Audiovisual y Publicidad de la Universidad de Málaga. 

Jairo Lugo-Ocando, University of Sharjah

Dean of the College of Communication and professor ar the university of Sharjah in UAE.

Citas

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Publicado

2023-06-30

Cómo citar

Rodríguez-Veras, A. del P., de las Heras Pedrosa, C., & Lugo-Ocando, J. (2023). Explorando el papel de las Relaciones Públicas y la Comunicación en los Museos. Revista Internacional De Relaciones Públicas, 13(25), 111–132. https://doi.org/10.5783/revrrpp.v13i25.810