Public Relations and the Fundraising professional in the Cultural Heritage Industry: a study of Spain and Mexico / Las relaciones públicas y el profesional de la captación de fondos en la industria del patrimonio cultural: un estudio de España y México
DOI:
https://doi.org/10.5783/revrrpp.v11i21.698Keywords:
Sustainability, fundraising, public relations, heritage management, local development, public relations professionalAbstract
Abstract
The present research aims to understand the current situation of strategic communication and public relations applied in the professional field of fundraising in the cultural heritage environment. It observes the current patterns used in the sector to obtain and generate long-term sustainable funding, through the stimulation of investors and International Cooperation projects from the European Union in line with UNESCO.
Two international case studies are compared: Spain and Mexico, through the selection of territorial samples in Malaga and San Luis Potosi. The methodology used is based on a combination of in-depth interviews with key informants and content analysis. In the first instance, the degree of application of communication and public relations tools for strategic purposes to directly attract economic resources to the management of cultural heritage (tangible and intangible) in the region is studied. In line with the results obtained, the current parameters and key indicators of the profile of the fundraising professional in public and private cultural management are presented.
Keywords: Sustainability, fundraising, public relations, heritage management; local development.
Resumen
La presente investigación tiene como objetivo conocer la situación actual de la comunicación estratégica y relaciones públicas aplicadas en el ámbito profesional de la captación de fondos en el entorno del patrimonio cultural. Se observan los patrones actuales empleados en el sector para obtener y generar financiación sostenible a largo plazo, mediante el estímulo de inversores y proyectos de Cooperación Internacional provenientes de la Unión Europea en consonancia con la UNESCO.
Se comparan dos casos de estudio internacionales: España y México, a través de la selección de muestras territoriales en Málaga y en San Luis Potosí. La metodológica empleada se basa en la combinación de entrevistas en profundidad con informantes clave y análisis de contenido. Se estudia en primera instancia el grado de aplicación de herramientas de comunicación y relaciones públicas con fines estratégicos para atraer de forma directa recursos económicos a la gestión del patrimonio cultural (tangible e intangible) de la región. En línea con los resultados obtenidos se presentan los parámetros actuales e indicadores clave del perfil del profesional del fundraising en la gestión cultural pública y privada.
Palabras clave: sostenibilidad, fundraising, relaciones públicas, gestión patrimonial, desarrollo local.
Downloads
References
ALLPORT, G. W. (1935). Attitudes. In A Handbook of Social Psychology. (798-844). Worcester, MA, US: Clark University Press.
ANDREONI, J., and RAO, J. (2010). The Power of Asking: How Communication Affects Selfishness, Empathy, and Altruism. National Bureau of Economic Research. 16373 http://dx.doi.org/10.3386/w16373
BERNAYS, E. L. (1928). Manipulating Public Opinion: The Why and The How. American Journal of Sociology 33(6), 958–971. http://dx.doi.org/10.1086/214599
BURGHAUSEN, M., and BALMER, J.M.T. (2014). Corporate heritage identity management and the multi-modal implementation of a corporate heritage identity. Journal of Business Research, 67(11), 2311–2323. http://dx.doi.org/10.1016/j.jbusres.2014.06.019
BYRNES, W. (2012). Management and the arts (4th;4; ed.). NL: Taylor & Francis Ltd. http://dx.doi.org/10.4324/9780080927718
CAPRIOTTI, P. (1999). Planificación estratégica de la imagen corporativa. Barcelona: Ariel comunicación.
CARROLL, A. B. (1979). A Three-Dimensional Conceptual Model of Corporate Performance. Academy of Management Review, 4(4), 497–505. https://doi.org/10.5465/amr.1979.4498296
CASANI, F.; PÉREZ-ESPARRELLS, M.; RODRÍGUEZ, J. (2010). Nuevas estrategias económicas en la universidad desde la responsabilidad social, Revista Calidad en la Educación, 33, 255-273. http://dx.doi.org/10.31619/caledu.n33.147
CASTILLO, A. (2010). Introducción a las Relaciones Públicas. Málaga: Instituto de Investigación en Relaciones Públicas. Available on-line 2 January 2021, from: https://www.uma.es/media/files/libropr_1.pdf
CASTILLO-ESPARCIA, A. (2019). Apuntes de RR.PP. Available on-line 2 January 2020, from: http://www.rrppnet.com.ar/fundraising.htm?iframe=true&width=95%&height=95%
CHEN, S., DUCKWORTH, K. and CHAIKEN, S., (1999). Motivated Heuristic and Systematic Processing. Psychological Inquiry, 10(1), 44–49. http://dx.doi.org/10.1207/s15327965pli1001_6
CINCO DÍAS, El País Economía. (2019). Available on-line 20 July 2020, from: https://cincodias.elpais.com/cincodias/2019/04/12/fortunas/1555097027_328871.html
CONACULTA, (2020) Consejo Nacional para la Cultura y las Artes de México. Available on-line 20 July 2020, from: https://www.cultura.gob.mx/acerca_de/
EUROPEAN COMMISSION (2018). Culture, Supporting Europe's cultural and creative sectors Available on-line 20 July 2020, from: https://ec.europa.eu/culture/content/overview_en
EUROPEAN COMMISSION (2019) Enfoque de la UE sobre desarrollo sostenible Available on-line 20 July 2020, from: https://ec.europa.eu/info/strategy/international-strategies/sustainable-development-goals/eu-approach-sustainable-development_es
CHO, M. and KELLY K.S. (2014). Corporate Donor-Charitable Organization Study of Relationship Types. Nonprofit and Voluntary Sector Quarterly. 43(4), 693-715. https://doi.org/10.1177/0899764013480566
CLARKSON, M.E. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review. 20(1), 92-117 https://doi.org/10.5465/amr.1995.9503271994
DE LAS HERAS-PEDROSA, C; JAMBRINO-MALDONADO, C. and IGLESIAS-SÁNCHEZ, P.P. (2016). Fundraising en la universidad pública como fórmula de captación de recursos, Revista Prisma Social, 16, 711-753. https://revistaprismasocial.es/article/view/1269
DE LAS HERAS-PEDROSA, C., RUIZ-MORA, I., and JAMBRINO-MALDONADO, C. (2017). Fundraising strategies in Spanish universities. An approach from stakeholders’ relations /Estrategias de captación de fondos en las universidades españolas. Un enfoque desde las relaciones con sus grupos de interés. Revista Internacional de Relaciones Públicas, 7(14), 125-144 http://dx.doi.org/10.5783/RIRP-14-2017-08-125-144
DENHARDT, R. and DENHARDT, J. (2002). The new public service: serving rather than steering. Public Administration Review. 60(6), 549-559. https://doi.org/10.1111/0033-3352.00117
DIARIO EXPANSIÓN. (2019). Available on-line 20 July 2020, from: https://datosmacro.expansion.com/
DONALDSON, T. and PRESTON, L.E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. The Academy of Management Review. 20(1), 65-91. https://doi.org/10.2307/258887
EMERSON, R. M. (1976). Social Exchange Theory. Annual Review of Sociology, 2(1), 335–362. http://dx.doi.org/10.1146/annurev.so.02.080176.002003
FREEMAN, R.E. (1984). Strategic management: a stakeholder approach. Boston: Pitmam,
FREEMAN, R.E. (1994). The politics of stakeholder theory: Some future directions. Business Ethics Quarterly. 4(4), 409-421 https://doi.org/10.2307/3857340
FRIEDMAN, M. (2007). The Social Responsibility of Business Is to Increase Its Profits. In: Zimmerli W.C., Holzinger M., Richter K. (eds) Corporate Ethics and Corporate Governance. 173-178. Springer, Berlin, Heidelberg. http://dx.doi.org/10.1007/978-3-540-70818-6_14
FUNDACIÓN CIEDES (2018). II Plan Estratégico. Available on-line 20 July 2020, from: https://ciedes.es/el-plan/ii-plan-estrategico.html
GARCÍA, M.C., SALMÓN, F., ROBLES. L., VILLAR, M., FERNÁNDEZ, M.J. (2018). Localizando la agenda 2030 en Málaga. Informe de progreso 2018. Plan de Acción ODS Málaga. Available on-line 20 July 2020, from: https://ciedes.es/images/stories/2019/Innformeprogreso%20planaccion_v4.pdf
GARCÍA-TALAVERA, T. V., and DEL RÍO, O. (2005). Planificación de la investigación en comunicación: fases del proceso. In Investigar en Comunicación: Guía Práctica de Métodos y Técnicas de Investigación Social en Comunicación, 43-76. McGraw-Hill Interamericana de España.
GORNITZKA, Å. (1999) Governmental policies and organisational change in higher education. Higher Education 38, 5–31. https://doi.org/10.1023/A:1003703214848
GRUNIG, J.E. (2000). Two-way Symmetrical Public Relations: past, present and future. In: R. L. Heath (ed.) (2000). Handbook of Public Relations. 11-30. Thousand Oaks, California: Sage.
GRUNIG, J.E.; HUNT, T. (2003). Dirección de Relaciones Públicas. Barcelona: Gestión 2000.
GRUNIG, L.A. (2000). Public relations research: a tripartite model. Corporate Communications: An International Journal, 5(2), 75–80. https://doi.org/10.1108/13563280010372504
HERNÁNDEZ, R., FERNÁNDEZ, C., and BAPTISTA, P. (2010). Metodología de la Investigación (Vol. 3). México: McGraw-Hill.
HOLTZ, S. (2002). Public relations on the Net winning strategies to inform and influence the media, the investment community, the government, the public, and more! (2nd ed.). New York: AMACOM, American Management Association.
HOVLAND, CARL IVER, JANIS, IRVING LESTER, and KELLEY, HAROLD H. (1953). Communication and Persuasion: Psychological Studies of Opinion Change. New Haven, CT: Yale Univ. Press.
ICOMOS: International Council On Monuments and Sites (Consejo Internacional de Monumentos y Sitios) Available on-line 5 September 2020, from: https://www.icomos.org/en/about-icomos/mission-and-vision/mission-and-vision
JOHNSON, D, and KRÜGER, O. (2004). The Good of Wrath: Supernatural Punishment and the Evolution of Cooperation. Political Theology, 5(2), 159–176. https://doi.org/10.1558/poth.2004.5.2.159
KANG, S., and NORTON, H.E. (2004). Nonprofit organizations’ use of the World Wide Web: are they sufficiently fulfilling organizational goals? Public Relations Review, 30(3), 279–284. https://doi.org/10.1016/j.pubrev.2004.04.002
KATZ, D., and KAHN, R.L. (1995). The Social Psychology of Organizations (2nd ed). New York. John Wiley and sons.
KELLY, K.S. (1995). Utilizing public relations theory to conceptualize and test models of fund raising. Journalism and Mass Communication Quarterly 72(1), 106-127, https://doi.org/10.1177/107769909507200109 ...
LERNER, M.J. (1975). The Justice Motive in Social Behavior: Introduction. Journal of Social Issues, 31(3), 1–19. https://doi.org/10.1111/j.1540-4560.1975.tb00995.x
LIU, W., CHENG, Z., MINGERS, J., QI, L. and MENG, W. (2010). The 3E methodology for developing perfomance indicators for public sector organizations. Public Money & Management. 30(5), 305-312. http://dx.doi.org/10.1080/09540962.2010.509180
MAINARDES, E., ALVES, H. and DOMINGUES, M. (2009). Which factor are important to attract students for undergraduate administration courses? Journal of Higher Education. 4(1): 84-102. https://ssrn.com/abstract=1447282
MATILLA, K. (2011). Los modelos de planificación estratégica en la teoría de las Relaciones Públicas. Barcelona: Universitat Oberta de Catalunya.
MATILLA, K. (2009). Conceptos fundamentales en la planificación estratégica de las Relaciones Públicas. Barcelona: Universitat Oberta de Catalunya.
MACMILLAN, K., MONEY, K., MONEY, A. and DOWNING, S. (2005). Relationship marketing in the not-for-profit sector: an extension and application of the commitment-trust theory. Journal of Business Research. 58(6) 806-818. http://dx.doi.org/10.1016/j.jbusres.2003.08.008
MEZO, J. (2004). La función estratégica del fundraising, Investigación y Marketing, 85, 40-43.
MOON, S. and AZIZI, K. (2013). Finding donors by relationship fundraising. Journal of Interactive Marketing. 27(2): 112-129. http://dx.doi.org/10.1016/j.intmar.2012.10.002
SUSTAINABLE DEVELOPMENT GOALS (SDGs) of the United-Nations (2020). Available on-line 20 September 2020, from: https://www.sdgindex.org/
OLSEN, M., KEEVERS, M. L., PAUL, J., and COVINGTON, S. (2001). E-relationship development strategy for the nonprofit fundraising professional. International Journal of Nonprofit and Voluntary Sector Marketing, 6(4), 364–373. http://dx.doi.org/10.1002/nvsm.161
PÉREZ-ESPARRELLS, C. P.; DE LA TORRE, E. (2012). El fundraising como una herramienta complementaria de financiación en las universidades españolas, Investigaciones de Economía de la Educación, 7, 867-888.
PETTY, R. E., WEGENER, D. T., and FABRIGAR, L. R. (1997). Attitudes and attitude change. Annual Review of Psychology, 48(1), 609–647. http://dx.doi.org/10.1146/annurev.psych.48.1.609
PORTER, M.E., and KRAMER, M.R. (2002). The competitive advantage of corporate philanthropy. Harvard Business Review, 12(80), 56-68. https://hbr.org/2002/12/the-competitive-advantage-of-corporate-philanthropy
ROSE-ACKERMAN, S. (1982). Charitable Giving and “Excessive” Fundraising. The Quarterly Journal of Economics, 97(2), 193–212. https://doi.org/10.2307/1880754
RUIZ-MORA, I., DE LAS HERAS-PEDROSA, C. and ÁLVAREZ-NOBELL, A. (2016). Fundraising y relaciones públicas en el ámbito universitario español. En Matilla, K. (ed.), Casos de estudio de relaciones públicas: sociedad conectada, empresas y universidades 185-205. Barcelona, España: Editorial UOC
SACHS, J., SCHMIDT-TRAUB, G., KROLL, C., LAFORTUNE, G., and FULLER, G. (2019). Sustainable Development Report 2019. New York: Bertelsmann Stiftung and Sustainable Development Solutions Network (SDSN).
TRIVERS, R.L. (1971). The Evolution of Reciprocal Altruism. The Quarterly Review of Biology, 46(1), 35–57. https://doi.org/10.1086/406755
TORRES-MANCERA, R. and DE LAS HERAS-PEDROSA, C. (2018). Las relaciones públicas y el fundraising como estrategia de gestión para las colecciones privadas de la Universidad de Oxford. Obra Digital, 15, 99-116. https://doi.org/10.25029/od.2017.149.15
UNESCO. (2020) Dólmenes de Antequera Available on-line 20 September 2020, from: http://whc.unesco.org/es/list/1501
UNESCO. (2020) Camino Real de Tierra Adentro. Available on-line 20 September 2020, from: https://whc.unesco.org/es/list/1351
EUROPEAN UNION (2020). La cultura en la Unión Europea. Available on-line 20 September 2020, from: https://europa.eu/european-union/topics/culture_es
SECRETARÍA DEL TRABAJO Y PREVISIÓN SOCIAL. SAN LUIS POTOSÍ (2021) Available on-line 5 March 2021, from: http://www.stps.gob.mx/gobmx/estadisticas/pdf/perfiles/perfil%20san%20luis%20potosi.pdf
SRNKA, K.J., GROHS, R. and ECKLER, I., (2003). Increasing Fundraising Efficiency by Segmenting Donors. Australasian Marketing Journal, 11(1), 70–86. http://dx.doi.org/10.1016/s1441-3582(03)70119-0
XIFRA, J. (2003). Teoría y estructura de las Relaciones Públicas. Madrid: McGraw-Hill.
WARTICK, S.L. and COCHRAN, P.L. (1985). The Evolution of the Corporate Social Performance Model. Academy of Management Review, 10(4), 758–769. http://dx.doi.org/10.5465/amr.1985.4279099
Downloads
Published
How to Cite
Issue
Section
License
Authors publishing in this journal agree to the following terms:
a. Authors retain copyright and grant the journal the right to be the first publication of the work as licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of authorship of the work and initial publication in this journal.
b. Authors may separately enter into additional arrangements for non-exclusive distribution of the version of the work published in the journal (e.g., placing it in an institutional repository or publishing it in a book), with an acknowledgement of initial publication in this journal.
c. Authors are allowed and encouraged to disseminate their work electronically (e.g. in institutional repositories or on their own website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and higher citation of published work (see The Effect of Open Access).